We process personal data in order to improve the services we offer to all our users. This data includes various elements, from user preferences and settings of our website, to more complex elements, such as analysis of visits to our website. The way in which data is collected and used depends on how you use our services and how your privacy settings are set. The processing of this data allows us to continuously improve our services tailored to the needs of users.

We only process personal data that users provide. The data we collect may include name, surname, email address and other identifying information that is necessary to provide our services. We retain the data for a period sufficient to ensure the effective operation of our services, in accordance with applicable laws and regulations.

When you are not actively using our website or advanced features, we collect and store personal information using unique identifiers associated with the browser, application or device you are using. Such data collection allows us to improve your user experience.

When you use our website or advanced functionalities, we collect information that we store and treat as personal data in accordance with applicable data protection legislation.

We never (intentionally) collect personal information from anyone under the age of 16 unless we have the express consent of a parent or guardian. If you are a parent or guardian and believe that we have collected personal information from someone under the age of 16, please contact us immediately.

When using our website or the advanced functionalities we offer, you provide us with certain personal data, e.g. via a form. Even if you do not use the advanced functionalities, you have the opportunity to provide us with your data, e.g. when you contact us or choose to receive notifications about news and updates to our services.

When you use our website, we also collect content that you create and upload yourself. This includes information such as stored data or documents that you create on our website. Any use of personal data is carried out in accordance with applicable data protection regulations.

App, browser and device

We process information about the applications, browsers and devices you use to access our website. This processing allows us to improve our services, for example through automatic updates and device adjustments based on battery level.

We process data such as unique identifiers, browser type and settings, device type and settings, operating system, settings information, and application version. We also process information about the interaction of applications, browsers, and devices with our website, including IP address, system activity, and the date, time, and referring URL of your request.

We process this data when our website connects to our servers, for example when you visit a page or when the application automatically checks for new information (notifications, new data, updates).

Your activity

We process information about your activity on our website and services, which helps us improve our services. Information about your activity includes:

• queries in our search engine,
• interactions with content and ads,
• shopping activity,
• activities on third-party websites and applications that use our services.

Your location information

While using our website, we may process information about your location to help us provide additional functionality.

We can determine your location with varying degrees of accuracy:

• GPS,
• IP address,
• Sensor data in the device,
• Information about nearby objects such as Wi-Fi access points, base stations, and Bluetooth devices.

The type of location data we process depends in part on your device settings and your consent to the processing of your location data. You can turn off location sharing completely at any time in your device settings.

We use various technologies to process and store data, including cookies, web beacons, local storage such as browser cache or application data storage, databases, and server logs.

We process the data we collect for the purpose of providing, maintaining, improving and developing our services, as follows:

Providing services

We process your data for the purpose of providing our services, including the functionalities of the website and other related services.

Maintenance and improvement of services

We process your data to ensure the smooth operation of our services, to detect and fix technical problems. We use your data to improve our services, for example, by identifying and fixing errors or problems that occur when using our services.

Development of innovations

The processing of data collected on our sites allows us to develop new functionalities. For example, by understanding how you use our services, we can identify areas for improvement and development.

Measuring efficiency

We process your data to analyze and evaluate the effectiveness of our services. For example, we analyze data about your visits to our sites to determine how we can better customize and highlight our content and services. We also use your interactions with our ads to evaluate the effectiveness of our advertising campaigns. We use various tools for this, including Google Analytics, Google Tag Manager, Google Ads, Facebook, YouTube, Instagram, Hotjar.

Communication with you

We process information, such as your email address, to communicate with you directly. For example, we may send you a notification about suspicious activity, such as an unusual login attempt, or to inform you about upcoming changes or improvements to our services. If you need our assistance, we will process information about your request so that we can assist you accordingly.

Protection of the website, owner, operators, users and the public

We also use the information to improve the security and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm: the zerox.si website, its owners, operators, users, or the public.

To detect and prevent abuse and ensure security, we process your content to identify unwanted or malicious content, malware and illegal content.

We are not responsible for personal information entered by users.

If we intend to use your information for purposes not covered by this Privacy Policy, we will obtain your express consent beforehand.

Our website and services provide various options for managing your personal data. If you would like to obtain an overview or export of your data, you can let us know and we will provide you with information about the data we hold about you.

If you wish to request the deletion of your data, please also inform us and we will then remove all of your data from our systems that is not necessary to provide our services or is not required by law.

In addition, zerox.si provides various options for managing the collection of your data:

• Cookie Settings: You can adjust your cookie settings on our website to control which cookies are stored on your computer.
• Browser settings: You can set your browser to block cookies from a specific site or all cookies. However, please note that our website requires the use of cookies for optimal functionality.
• Device-level settings: You can change your device settings to limit the collection of certain data. For example, you can change your location settings.
• Email: We allow you to unsubscribe from receiving non-essential emails from us at any time by using the unsubscribe link included in each email we send you. Email notifications that are essential to the operation of our services will be sent regardless.

We guarantee that we do not disclose your personal data to any companies, organizations or individuals, except in the following specific circumstances:

With your consent

We will only share personal information outside of our website with your explicit consent. This means that, for example, if you sign up for email notifications and we use an external service to send them, we will obtain your consent before sharing.

For external processing

We sometimes rely on trusted partners or individuals to process personal data on our behalf, in accordance with our instructions and privacy policy, with a strict obligation to protect your privacy and the security of your data.

Due to legal obligations

We may also need to share your personal information if we have a good faith belief that access, use, storage or disclosure of the information is strictly necessary to:

• compliance with applicable laws, regulations, legal processes or requests from government authorities;
• ensuring compliance with our terms of service, including investigating potential violations;
• protect against damage to our property or the security of our service, as required or permitted by law.

In some cases, we may disclose non-personal information to the public and to our partners, such as publishers, advertisers or developers, that does not personally identify you. An example of such sharing is publishing data about usage trends for our Service.

In the event that our website becomes part of another organization due to a merger, sale or acquisition, we will continue to protect your personal information and notify you prior to the transfer of your information or change to our privacy policy.

The website – zerox.si uses strong security measures to ensure the protection of your data. We constantly monitor and detect potential security threats and automatically block access to them before they could compromise your privacy. In the event that we discover a risk that could affect you, we will notify you and provide assistance in taking the necessary measures to increase security.

We use the following security measures to protect your data and the website – zerox.si:

• Protection using encryption during the transmission of your data, ensuring a high level of privacy.
• Regularly perform encrypted data backups.
• Continuously reviewing data collection, storage and processing procedures, including the use of physical security measures, to prevent unauthorized access to our systems.
• Restricting access to personal data only to authorized persons, such as site administrators, administrators, contractors and agents, who need it to process the data. Any person with such access is bound by strict contractual obligations and in the event of a breach, disciplinary proceedings or termination of the contractual relationship may be initiated.

If you want to delete your data, you have the following options:

• Contact us and request deletion of specific data.
• Contact us and request the deletion of all data we have about you.
• Delete cookies on the “Cookies” (sub)page.
• Delete data directly on your device.

In some cases, we may retain data for a limited period if necessary for legitimate business or legal reasons.

We strive to protect our services from accidental or malicious deletion of data. Therefore, there may be a period of time between the deletion of certain data and the deletion of copies of that data from our active and backup systems.

When we receive formal written complaints, we respond by contacting the person who filed the complaint. We cooperate with appropriate regulatory authorities, including local data protection supervisory authorities, to resolve any complaints regarding data transfers that cannot be resolved directly with you.

If you have any concerns about our processing of your personal data, please contact us. You also have the right to contact the Information Commissioner if you believe that your personal data is not processed in accordance with the GDPR.

In accordance with applicable European Union data protection legislation, we provide you with control over your data as described in this policy. By law, you have the right to request access, update, erasure and restriction of processing of your data. You also have the right to object to the processing of your data and to export your data.

We process your data for the purposes described in this policy, based on the following legal bases:

Your consent

You must give your explicit consent before we process your data for specific purposes. You always have the right to withdraw your consent. For example, we ask for your consent to send you email notifications containing information, updates, news and promotions. You can change these settings at any time by contacting us.
You can withdraw your consent at any time by contacting us. Your right to withdraw your consent does not affect the lawfulness of processing based on your consent before its withdrawal.

When we pursue legitimate interests

We process your data based on our legitimate interests and those of third parties, while applying appropriate safeguards to protect your privacy. This means that we process your data for the following purposes:

• Providing, maintaining and improving our website and services to meet the needs of our users.
• Developing new products and features that are useful for our users.
• Understanding how people use our website and services to ensure and improve their performance.
• Customizing our website and services to provide a better user experience.
• Informing users about our offers and services (marketing).
• Providing advertising that allows free access to our website and services for our users.
• Detect, prevent or address fraud, abuse, security or technical issues with our service and our websites.
• Protect against harm to the rights, property, or safety of our website, its operators, users, or the public, as required or permitted by law.
• Conducting research that improves our service for our users and benefits the public.
• Fulfilling obligations to our partners, such as developers and rights holders.
• Enforcing legal claims, including investigating potential violations of applicable terms of service.

When acting in accordance with legal obligations

Podatke obdelujemo, kadar smo pravno zavezani, na primer, če moramo odgovoriti na sodni postopek ali izvršljiv akt državnega organa.

If you have any questions, you can always contact us. You also have the option to contact the Data Protection Officer if you have concerns about exercising your rights under applicable law.

This privacy policy does not apply to:

• services offered by other companies or individuals, including products or websites/applications that may include our website – zerox.si or are linked to it through links on our sites or services.